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Insurance Summit

Agenda


Insurance Summit 2024 is coming soon! While we prepare the agenda, feel free to explore last year's sessions.

2023 Printable Agenda
State Based Systems Overview and Tableau Reporting Demo - Insurance Summit 2023
State Based Systems Overview and Tableau Reporting Demo
Date
September 06, 2023
12:00 PM - 12:50 PM CT
Location
Virtual
Type
Cybersecurity Data and Technology
Producer Licensing
Description

This session will include a broad overview of State Based Systems (SBS), including services offered, jurisdictions supported, 2023 accomplishments, and the 2024 road map, as well as an in-depth review of SBS report capabilities using Tableau.

Speaker
Michelle Wilson (NAIC)
Audience
Regulator Only
Continuing Education
DRC, CPE
State Based Systems and the Enterprise Data Platform - Insurance Summit 2023
State Based Systems and the Enterprise Data Platform
Date
September 06, 2023
1:00 PM - 1:50 PM CT
Location
Virtual
Type
Cybersecurity Data and Technology
Producer Licensing
Description

Attendees will learn more about the future of data analysis affecting State Based Systems (SBS) and all NAIC and NIPR databases.

Speaker
Coleson Douglas (NAIC)
Jason Hughes (NAIC)
Audience
Regulator Only
Continuing Education
DRC, CPE
An Update on OPTins User Training and Modernization - Insurance Summit 2023
An Update on OPTins User Training and Modernization
Date
September 06, 2023
2:00 PM - 2:50 PM CT
Location
Virtual
Type
Cybersecurity Data and Technology
Market Regulation
Description

Online Premium Tax for Insurance (OPTins) is an electronic solution for seamless filing review and receipt of electronic payments for premium tax, surplus lines tax, assessments, and other state-specific tax filings. Attendees will learn how to use OPTins, as well as what the OPTins team plans to accomplish during the modernization of this seamless solution.

Speaker
Greg Kendrick (NAIC)
Alex Rogers (NAIC)
Audience
Public
Continuing Education
DRC, CPE
SERFF - Industry User Training and Hot Topics - Insurance Summit 2023
SERFF - Industry User Training and Hot Topics
Date
September 07, 2023
12:00 PM - 12:50 PM CT
Location
Type
Cybersecurity Data and Technology
Market Regulation
Description

Attendees will learn more about how to use the System for Electronic Rates & Forms Filing (SERFF) as an industry filer, as well as effective time-saving filing tips. SERFF provides form submittal, document management, and review access to accelerate the pace of market entry for new and renewing products while ensuring compliance with consumer protection requirements.

Speaker
Reggie Graf (NAIC)
Audience
Public
Continuing Education
DRC, CPE
Creating and Collecting Data Within the Regulatory Data Collection System - Insurance Summit 2023
Creating and Collecting Data Within the Regulatory Data Collection System
Date
September 07, 2023
1:00 PM - 1:50 PM CT
Location
Virtual
Type
Cybersecurity Data and Technology
Market Regulation
Description

Have you ever wondered how the NAIC creates a simple disaster call using the Regulatory Data Collection (RDC) system? Join this session to see more from a regulator and industry perspective.

Speaker
Chris Witt (NAIC)
Audience
Public
Continuing Education
DRC, CPE
New NAIC BI Tool (ThoughtSpot) Demo - Insurance Summit 2023
New NAIC BI Tool (ThoughtSpot) Demo
Date
September 07, 2023
2:00 PM - 2:50 PM CT
Location
Virtual
Type
Financial Regulation
Description

This session will demonstrate the use of the Enterprise Data Platform’s new business intelligence tool, ThoughtSpot, a self-service data analytics resource. This demo will highlight how easy ThoughtSpot is to understand and use when accessing Financial Data Repository (FDR) data for ad hoc and recurring reporting needs.

Speaker
Todd Sells (NAIC)
Audience
Regulator Only
Continuing Education
DRC, CPE
Outlook on the U.S. Economy - Insurance Summit 2023
Outlook on the U.S. Economy
Date
September 11, 2023
8:10 AM - 9:00 AM CT
Location
Hybrid
Type
Financial Regulation
Description

This session will provide an outlook on the U.S. economy, as well as a discussion on the events and trends that have led to the current economic challenges impacting the country and financial regulation.

Speaker
Thomas Hoenig (Former President and CEO of the Federal Reserve of KC)
Audience
Public
Continuing Education
DRC, CPE
IAIS Macroprudential Overview and Initiatives - Insurance Summit 2023
IAIS Macroprudential Overview and Initiatives
Date
September 11, 2023
9:10 AM - 10:00 AM CT
Location
Hybrid
Type
Financial Regulation
Description

The Macroprudential Monitoring Working Group and the Macroprudential Supervision Working Group of the International Association of Insurance Supervisors (IAIS) are primarily charged with implementing the Global Monitoring Exercise (GME) and monitoring potential systemic risks in the global insurance industry. This session will provide an overview of the key processes that go into the GME, how key risk themes are identified, and the supervisory course of action taken on those risk themes.

Speaker
Carrie Mears (Iowa Insurance Division)
Ryan Workman (NAIC)
Audience
Public
Continuing Education
DRC, CPE
SAP Hot Topics - Insurance Summit 2023
SAP Hot Topics
Date
September 11, 2023
9:10 AM - 10:00 AM CT
Location
Hybrid
Type
Financial Regulation
Description

This session will provide the status and recent discussions on three key topics of the Statutory Accounting Principles (E) Working Group: 1) the principles-based bond project; 2) the accounting for negative interest maintenance reserve (IMR); and 3) the direction for the corporate alternative minimum tax (CAMT).

Speaker
Julie Gann (NAIC)
Robin Marcotte (NAIC)
Jake Stultz (NAIC)
Audience
Public
Continuing Education
DRC, CPE
State Based Regulation Excellence in Producer Licensing - Insurance Summit 2023
State Based Regulation Excellence in Producer Licensing
Date
September 11, 2023
9:10 AM - 10:00 AM CT
Location
Hybrid
Type
Producer Licensing
Description

This session will discuss what factors influenced the state producer licensing structure and key uniformity initiatives, as well as the initial phases of electronic producer licensing.

Speaker
Karen Hornig (NIPR)
Audience
Public
Continuing Education
DRC, CPE
Risks, Losses, and Insolvencies—Oh My! - Insurance Summit 2023
Risks, Losses, and Insolvencies—Oh My!
Date
September 11, 2023
10:30 AM - 11:20 AM CT
Location
Hybrid
Type
Financial Regulation
Description

Why have there been so many health insurer insolvencies and market withdrawals? Can we stop it from happening? This session will discuss early warning signs of insurance company insolvencies and provide a practical approach to application and tips on dealing with potential insolvencies.

Speaker
Dave Dillon (Lewis & Ellis)
Audience
Public
Continuing Education
DRC, CPE
Update and Overview of Group Analysis - Insurance Summit 2023
Update and Overview of Group Analysis
Date
September 11, 2023
10:30 AM - 11:20 AM CT
Location
Hybrid
Type
Financial Regulation
Description

This session will include an update and overview from AM Best on their updated methodology on Available Capital and Holding Company Analysis as well as its new framework for evaluating the performance of Managing General Agents and other Delegated Underwriting Authority Enterprises (DUAEs)

Speaker
James Gillard (AM Best Rating Services, Inc.)
Audience
Public
Continuing Education
DRC, CPE
NIPR Strategic Updates - Insurance Summit 2023
NIPR Strategic Updates
Date
September 11, 2023
10:30 AM - 11:20 AM CT
Location
Hybrid
Type
Producer Licensing
Description

This session will discuss the growth and opportunities at the National Insurance Producer Registry (NIPR), including what it has provided toward customer-focused excellence.

Speaker
Michelle Dean (NIPR)
Tifany Doenges (NIPR)
Tatiana Smith (NIPR)
Amy Ward (NIPR)
Audience
Public
Continuing Education
DRC, CPE
TableTalks - Insurance Summit 2023
TableTalks
Date
September 11, 2023
12:15 PM - 12:45 PM CT
Location
In-person
Type
General
Description

Join small group TableTalk discussions facilitated by subject-matter experts (SMEs), held during the lunch break. These casual conversations, where you can connect and learn with your peers, are available for in-person attendees only.

  • Building Trusting Teams
  • Coordination Between Financial Analysts and Examiners
  • NAIC Designation Program
  • NAIC Producer Licensing Consumer Look-Up Tool
  • TeamMate+
Speaker
Audience
Public
Continuing Education
N/A
A Receiver's Wish List - Insurance Summit 2023
A Receiver's Wish List
Date
September 11, 2023
1:00 PM - 1:50 PM CT
Location
Hybrid
Type
Financial Regulation
Description

A panel of special deputy and assistant receivers will discuss: 1) the changes to the holding company act regarding agreements with affiliates for services and how they can impact a receivership; and 2) IRMA provisions that have not been widely adopted but can significantly improve receivership operations.

Speaker
Jodi Adolf (Norton Rose Fulbright US LLP)
Bruce Baty (Norton Rose Fulbright US LLP)
Tamara Kopp (Missouri Insurance Guaranty Associations)
Trey Sivley (Exam Resources)
Donna Wilson (Oklahoma Receivership Office, Inc.)
Audience
Public
Continuing Education
DRC, CPE
Continuing Education and Exam Pass Rates - Insurance Summit 2023
Continuing Education and Exam Pass Rates
Date
September 11, 2023
1:00 PM - 1:50 PM CT
Location
Hybrid
Type
Producer Licensing
Description

Attendees will hear an overview of the recommended reciprocity guidelines, the uniform application forms for continuing education (CE) providers, and the process for state review and approval of instructors and courses.

Speaker
Lorelei Brilliante (Maryland Insurance Administration)
Richard Tozer (Virginia Bureau of Insurance)
Audience
Public
Continuing Education
DRC
Common Ethical Situations Facing Financial Analysts and Examiners - Insurance Summit 2023
Common Ethical Situations Facing Financial Analysts and Examiners
Date
September 11, 2023
1:00 PM - 1:50 PM CT
Location
Hybrid
Type
Financial Regulation
Description

The roles and responsibilities of insurance financial solvency regulators are unique, ever-changing, and vitally important. Due to the complexity of the insurance industry, financial analysts and examiners can find themselves in difficult situations where there may not be a clear answer, and professional judgment is necessary. This session will share everyday experiences that will help regulators in these challenging situations.

Speaker
Justin Schrader (Noble Consulting)
Audience
Public
Continuing Education
DRC, CPE
Exam Handbook Update - Insurance Summit 2023
Exam Handbook Update
Date
September 11, 2023
2:00 PM - 3:15 PM CT
Location
Hybrid
Type
Financial Regulation
Description

This session will present updates to the Financial Condition Examiners Handbook, as well as current and future projects of the Financial Examiners Handbook (E) Technical Group.

Speaker
Bailey Henning (NAIC)
Elise Klebba (NAIC)
Audience
Public
Continuing Education
DRC, CPE
Financial Analysis Update - Insurance Summit 2023
Financial Analysis Update
Date
September 11, 2023
2:00 PM - 3:15 PM CT
Location
Hybrid
Type
Financial Regulation
Description

This session will focus on recent and pending changes to the Financial Analysis Handbook, including changes to improve efficiency, and provide an overview of significant upcoming changes to the NAIC’s financial analysis tools.

Speaker
Brain Briggs (NAIC)
Jane Koenigsman (NAIC)
Audience
Regulator Only
Continuing Education
DRC, CPE
Current Adjuster Licensing Topics - Insurance Summit 2023
Current Adjuster Licensing Topics
Date
September 11, 2023
2:00 PM - 3:15 PM CT
Location
Hybrid
Type
Producer Licensing
Description

Attend this session to discuss state licensing requirements, common adjuster licensing challenges and an update on the NAIC Adjuster Licensing Working Group initiatives. 

Speaker
Rachel Chester (Rhode Island Department of Business Regulation)
Jeffrey Gould (Sill)
Kaitlyn Small (RegEd)
Audience
Public
Continuing Education
DRC
Trends in the Banking Sector - Insurance Summit 2023
Trends in the Banking Sector
Date
September 11, 2023
3:40 PM - 4:30 PM CT
Location
Hybrid
Type
Financial Regulation
Description

This session will discuss detailed aspects and trends in the banking sector that led to the problems at Silicon Valley Bank and Signature Bank. It will also discuss the impact these events had on the insurance industry, along with the interconnections banking has on insurance. The session will close with a discussion on the potential long-term implications of these events and related actions.

Speaker
Tara Humston (Federal Reserve Bank of Kansas City)
Tim Nauheimer (NAIC)
Audience
Public
Continuing Education
DRC, CPE
Current Producer Licensing Topics - Insurance Summit 2023
Current Producer Licensing Topics
Date
September 11, 2023
3:40 PM - 4:30 PM CT
Location
Hybrid
Type
Producer Licensing
Description

This dynamic session will focus on the highlights of today's current Producer Licensing point of interests. Hear from industry representatives on their stance concerning potential solutions.

Speaker
Wes Bissett (Independent Insurance Agents and Brokers of America (IIABA))
Cari Lee (Steptoe & Johnson)
Tim Mullen (NAIC)
Greg Welker (NAIC)
Audience
Public
Continuing Education
DRC
Connecting the Dots: Empowering State Regulation through Accreditation - Insurance Summit 2023
Connecting the Dots: Empowering State Regulation through Accreditation
Date
September 11, 2023
3:40 PM - 4:30 PM CT
Location
Hybrid
Type
Financial Regulation
Description

This session will include discussion of the role and purpose of the accreditation program in state regulation, why it is important to financial solvency and some common trends that many states are currently experiencing. Insights will be shared from the perspective of a financial regulator and NAIC staff.

Speaker
Director Lori K. Wing-Heier (Alaska Division of Insurance)
Sara Franson (NAIC)
Audience
Regulator Only
Continuing Education
DRC, CPE
Networking Reception - Insurance Summit 2023
Networking Reception
Date
September 11, 2023
5:00 PM - 6:30 PM CT
Location
In-person
Type
General
Description

Start off the week by connecting with your fellow regulators and industry professionals. Socialize and network, while partaking in complimentary beverages and hors d’oeuvres. Afterward, you’ll be just steps away from several dining, shopping, and entertainment options in Kansas City’s downtown district.

Speaker
Audience
Public
Continuing Education
The Broad Impact of Natural Catastrophe - Insurance Summit 2023
The Broad Impact of Natural Catastrophe
Date
September 12, 2023
8:10 AM - 9:00 AM CT
Location
Hybrid
Type
Financial Regulation
Description

This session will examine the different angles of a natural catastrophe and how far the indirect impacts can reach.

Speaker
Randy Fuller (Guy Carpenter)
Fred Karlinsky (Greenberg Traurig, P.A.)
Jeff Mango (AM Best)
Matthew Nielsen (RMS)
Audience
Public
Continuing Education
DRC, CPE
Overview of Exam and Analysis Handbook Changes Related to Natural Catastrophe and Climate-Related Risk - Insurance Summit 2023
Overview of Exam and Analysis Handbook Changes Related to Natural Catastrophe and Climate-Related Risk
Date
September 12, 2023
9:10 AM - 10:00 AM CT
Location
Hybrid
Type
Financial Regulation
Policy Research
Description

This session will describe modifications to the Financial Condition Examiners Handbook and the Financial Analysis Handbook to address climate-related risks. Join this session to learn the context behind the changes and how state insurance regulators can implement them. Additionally, this session will give an overview of the tools and resources available to state insurance regulators regarding the use of catastrophe models by insurers to assess and manage climate-related risks.

Speaker
Sherry Flippo (NAIC)
Shaveta Gupta (NAIC)
Bruce Jenson (NAIC)
Audience
Public
Continuing Education
DRC, CPE
State Based Systems Payment Portal and Invoicing - Insurance Summit 2023
State Based Systems Payment Portal and Invoicing
Date
September 12, 2023
9:10 AM - 10:00 AM CT
Location
Hybrid
Type
Producer Licensing
Cybersecurity Data and Technology
Description

In 2022, State Based Systems (SBS), in partnership with the state of Connecticut, developed the SBS Payment Portal. This functionality was originally created to collect yearly assessments charged to Connecticut bail bonds licensees. After a successful rollout supporting those payments, the portal is currently being integrated with SBS invoicing to support a large variety of fee collections to eliminate payments via paper checks.

Speaker
Michelle Wilson (NAIC)
Audience
Regulator Only
Continuing Education
DRC, CPE
Navigating the Accreditation Program: Clearing the Path to Regulatory Excellence - Insurance Summit 2023
Navigating the Accreditation Program: Clearing the Path to Regulatory Excellence
Date
September 12, 2023
9:10 AM - 10:00 AM CT
Location
Hybrid
Type
Financial Regulation
Description

This session will include discussion of common misunderstandings of the accreditation program, what and how findings are discussed among review team members, how states may prepare staff for accreditation processes and reviews, and the role of the Financial Regulation Standards and Accreditation (F) Committee in the accreditation process. Additionally, participants will have an opportunity to get a glimpse of a review team’s discussion session. Insights will be shared from the perspective of a financial regulator, accreditation team leader and NAIC staff.

Speaker
Joie Nickelson (South Dakota Division of Insurance)
John Rehagen (Missouri Department of Commerce and Insurance)
Bob Crawford (Bostick/Crawford Consulting Group)
Bruce Schowengerdt (Schowengerdt Consulting LLC)
Sara Franson (NAIC)
Audience
Regulator Only
Continuing Education
DRC, CPE
Contemporary Diversity, Equity & Inclusion (DEI) Topics in the Insurance Industry – Insights and Actions for Leaders - Insurance Summit 2023
Contemporary Diversity, Equity & Inclusion (DEI) Topics in the Insurance Industry – Insights and Actions for Leaders
Date
September 12, 2023
10:30 AM - 11:20 AM CT
Location
Hybrid
Type
Diversity Equity and Inclusion
General
Description

This session will provide a perspective on the current state of DEI in the Insurance Industry with a focus on how the work has evolved and where it may be headed, insights on the numerous efforts underway to ensure progress, and a framework for inclusive leadership behaviors that participants can put to use to advocate in their own organizations.

Speaker
Susan Johnson (The Hartford)
Audience
Public
Continuing Education
DRC, CPE
TableTalks - Insurance Summit 2023
TableTalks
Date
September 12, 2023
12:15 PM - 12:45 PM CT
Location
Type
General
Description

Join small group TableTalk discussions facilitated by subject-matter experts (SMEs), held during the lunch break. These casual conversations, where you can connect and learn with your peers, are available for in-person attendees only. 

  • Artificial Intelligence (AI) Regulatory Initiative and Trend Review
  • Communication Resources for Producer Licensing Regulators to Collaborate
  • Financial Risks Affecting Property/Casualty (P/C) Insurers
  • Hot Topics in Statutory Accounting
  • Staffing Challenges in Financial Regulation
Speaker
Audience
Public
Continuing Education
Cybersecurity Fundamentals - Insurance Summit 2023
Cybersecurity Fundamentals
Date
September 12, 2023
1:00 PM - 1:50 PM CT
Location
Hybrid
Type
Cybersecurity Data and Technology
Description

This session will provide insurance regulators with an overview of basic cybersecurity concepts.

Speaker
Brian deVallance (Center for Internet Security)
Audience
Public
Continuing Education
DRC, CPE
Structured Securities - CLOs - Insurance Summit 2023
Structured Securities - CLOs
Date
September 12, 2023
1:00 PM - 1:50 PM CT
Location
Hybrid
Type
Financial Regulation
Description

This session will discuss the current and upcoming accounting and reporting of collateralized loan obligations (CLOs), as well as the Securities Valuation Office (SVO) designation process for syndicated CLOs.

Speaker
Julie Gann (NAIC)
Eric Kolchinsky (NAIC)
Audience
Public
Continuing Education
DRC, CPE
Climate-U.S. Insurer Transition Risk 3.0 - Insurance Summit 2023
Climate-U.S. Insurer Transition Risk 3.0
Date
September 12, 2023
1:00 PM - 1:50 PM CT
Location
Hybrid
Type
Financial Regulation
Policy Research
Description

In December 2022, the International Association of Insurance Supervisors (IAIS) published its annual Global Insurance Market Report (GIMAR) to identify climate-affected investment in insurer investment portfolios from a global perspective. This session will discuss the U.S.-specific results from this report and the methodology employed to develop these results, highlighting the coverage extension into insurers’ municipal bond portfolio.

Speaker
Kelly Edmiston (NAIC)
Tim Nauheimer (NAIC)
Audience
Regulator Only
Continuing Education
DRC, CPE
1033 Waiver Review Process - Insurance Summit 2023
1033 Waiver Review Process
Date
September 12, 2023
1:00 PM - 1:50 PM CT
Location
Hybrid
Type
Producer Licensing
Description

This session will give insight into 1033 waivers, the state process for review and approval/denial requests, and the industry's perspective.

Speaker
Richard Tozer (Virginia Bureau of Insurance)
David Leifer (American Council of Life Insurers)
Tim Mullen (NAIC)
Audience
Public
Continuing Education
DRC
TeamMate+ Transition Update - Insurance Summit 2023
TeamMate+ Transition Update
Date
September 12, 2023
2:00 PM - 3:15 PM CT
Location
Hybrid
Type
Financial Regulation
Description

This session will provide a comprehensive update on the TeamMate+ transition, highlighting the latest statistics and key milestones achieved thus far. Attendees will have the opportunity to engage with fellow regulators, NAIC staff, and experts supporting the TeamMate+ application to address specific questions, seek guidance, and share experiences or concerns related to TeamMate+ Implementation.

Speaker
James Portuguez (NAIC)
Audience
Regulator Only
Continuing Education
DRC, CPE
Common Deficiencies in Rate Models and How to Address Them - Insurance Summit 2023
Common Deficiencies in Rate Models and How to Address Them
Date
September 12, 2023
2:00 PM - 3:15 PM CT
Location
Hybrid
Type
General
Predictive Analytics
Description

This session will discuss common deficiencies in rate models, specifically focusing on property/casualty (P/C) examples. It will also examine specific issues identified through the NAIC rate model review process, such as oversampling, transition methodologies, data recency, and unintuitive telematics coefficients. This session will not only explore common deficiencies in rate models and how to address them, but also it will serve as an opportunity for regulators to exchange ideas, voice their concerns, and ask questions.

Speaker
Dorothy Andrews (NAIC)
Kris DeFrain (NAIC)
Sam Kloese (NAIC)
Roberto Perez (NAIC)
April Yu (NAIC)
Audience
Regulator Only
Continuing Education
DRC, CPE
Leading with Authenticity - Insurance Summit 2023
Leading with Authenticity
Date
September 12, 2023
2:00 PM - 3:15 PM CT
Location
Hybrid
Type
General
Description

"Leading with authenticity" refers to the practice of being true to oneself as a leader, displaying sincerity and honesty, and aligning one's actions and values with the organization's mission and vision. It involves cultivating self-awareness, developing emotional intelligence, and fostering open communication and trust with team members.

Speaker
Melissa Griffin (NAIC)
Jessica Vail (NAIC)
Audience
Public
Continuing Education
DRC, CPE
Emerging Investment Risks - Insurance Summit 2023
Emerging Investment Risks
Date
September 12, 2023
3:40 PM - 4:30 PM CT
Location
Hybrid
Type
Financial Regulation
Description

As markets become more complex and insurers increase their involvement in different asset classes, this session will highlight approaches examiners can use to identify what underlying risks present the most significant concern to an insurer's asset liability management. The session will include open discussion on where additional guidance may be beneficial, including what may be appropriate for the Financial Condition Examiners Handbook or Financial Analysis Handbook.

Speaker
Carrie Mears (Iowa Insurance Division)
Ed Toy (RRC)
Audience
Public
Continuing Education
DRC, CPE
Use of Reinsurance to Manage Catastrophic Risk Exposure - Insurance Summit 2023
Use of Reinsurance to Manage Catastrophic Risk Exposure 
Date
September 12, 2023
3:40 PM - 4:30 PM CT
Location
Hybrid
Type
Financial Regulation
Policy Research
Description

Reinsurance is an essential risk management tool, and it is heavily utilized by property/casualty (P/C) insurers. The structure of a reinsurance agreement can vary significantly depending upon many factors. This session will walk through examples of reinsurance agreements with different degrees of complexity and how catastrophe models are used to determine catastrophic reinsurance coverage. This session will also discuss changes that are being made to the reinsurance repository in the Financial Condition Examiners Handbook.

Speaker
Megan Hart (Aon)
Shaveta Gupta (NAIC)
Audience
Public
Continuing Education
DRC, CPE
Uniformity in Producer Licensing - Insurance Summit 2023
Uniformity in Producer Licensing
Date
September 12, 2023
3:40 PM - 4:30 PM CT
Location
Hybrid
Type
Producer Licensing
Description

This session will cover policy and process for producer licensing, including details on the NAIC Producer Licensing Model Act, Uniform Licensing Standards, and Best Practices.

Speaker
Tim Mullen (NAIC)
Greg Welker (NAIC)
Audience
Public
Continuing Education
DRC
What’s Happening in InsurTech? - Insurance Summit 2023
What’s Happening in InsurTech?
Date
September 12, 2023
3:40 PM - 4:30 PM CT
Location
Type
Cybersecurity Data and Technology
Description

What’s happening in Insurtech? This panel presentation will feature 3 InsurTechs describing their experience and how InsurTechs can provide value to continue to move the insurance industry forward

Speaker
Chad Arnold (Michigan Department of Insurance and Financial Services)
Oliver Goodenough (CodeX)
Alex Schmelkin (Sixfold AI)
Sezaneh Seymour (Coalition Inc.)
Audience
Public
Continuing Education
CE
Welcome Reception - Insurance Summit 2023
Welcome Reception
Date
September 12, 2023
5:30 PM - 7:00 PM CT
Location
In-person (College Basketball Experience (CBE))
Type
General
Description

Join us for an evening of fun, food, and refreshments at the CBE. Mix and mingle, shoot hoops, and learn about the history of college basketball. With interactive games and exhibits, including the National Collegiate Basketball Hall of Fame, the CBE is more than just a museum—it’s an experience you won’t want to miss!

Speaker
Audience
Public
Continuing Education
N/A
NAIC Officer Panel - Insurance Summit 2023
NAIC Officer Panel
Date
September 13, 2023
8:00 AM - 9:00 AM CT
Location
Hybrid
Type
General
Description

Join us for breakfast and hear from the NAIC's 2023 officers. The officers will share their perspectives on current and future NAIC priorities, answer questions from the audience, and highlight the importance of the insurance industry and its regulation.

Speaker
Chlora Lindley-Meyers, NAIC President (Missouri Department of Commerce and Insurance)
Andrew N. Mais, NAIC President-Elect (Connecticut Insurance Department)
Jon Godfread, NAIC Vice President (North Dakota Insurance Department)
Scott A. White, NAIC Secretary-Treasurer (Virginia Bureau of Insurance)
Audience
Public
Continuing Education
AI in the Insurance Industry - Insurance Summit 2023
AI in the Insurance Industry
Date
September 13, 2023
9:10 AM - 10:00 AM CT
Location
Hybrid
Type
Cybersecurity Data and Technology
Description

In 2023, no topic has been hotter than Artificial Intelligence (AI), driven by ChatGPT emergence. This session will provide some fundamental definitions, concerns and use cases within the insurance industry. Thinking about these risks in a pragmatic manner, as opposed to hype and hysteria, will be key point. Perspectives will be shared by an advisor working in these areas on a daily basis.

Speaker
John Keddy (Datos-Insights)
Audience
Public
Continuing Education
DRC, CPE
Improving the Denials & Appeals Processes for Consumers - Insurance Summit 2023
Improving the Denials & Appeals Processes for Consumers
Date
September 13, 2023
9:10 AM - 10:00 AM CT
Location
Hybrid
Type
Market Regulation
Description

This session will explore the data around healthcare claims denials and the appeals process, consumers’ understanding of their rights and the appeals process, and how regulators can utilize data to protect consumers.

Speaker
Lucy Culp (The Leukemia & Lymphoma Society)
Kaye Pestaina (Program on Patient and Consumer Protections)
Audience
Public
Continuing Education
DRC, CPE
Research Insights on Roof Age and Wind Performance of Asphalt Shingles - Insurance Summit 2023
Research Insights on Roof Age and Wind Performance of Asphalt Shingles
Date
September 13, 2023
9:10 AM - 10:00 AM CT
Location
Hybrid
Type
Policy Research
Description

The change in wind performance of asphalt shingles with age and weathering is one of the most challenging research problems currently facing the building science community. New research by the Insurance Institute for Business and Home Safety (IBHS) of asphalt shingle performance in Louisiana during Hurricane Laura (2020) and in Iowa during the 2020 Midwest derecho describes how shingle age is a significant indicator of vulnerability to wind damage for roofs as young as 10 years old.

Speaker
Anne Cope (IBHS)
Audience
Public
Continuing Education
DRC, CPE
Cybersecurity Trends - Insurance Summit 2023
Cybersecurity Trends
Date
September 13, 2023
10:30 AM - 11:20 AM CT
Location
Hybrid
Type
Cybersecurity Data and Technology
Description

The threat that never goes away or even seems to slow. This session will share some data on Chief Information Security Officer (CISO) priorities, top security challenges and other trends within the industry. Perspectives will be shared by an insurance advisor who is also a former CISO.

Speaker
John Keddy (Datos-Insights)
Audience
Public
Continuing Education
DRC, CPE
What's New in the Market Conduct Annual Statements - Insurance Summit 2023
What's New in the Market Conduct Annual Statements
Date
September 13, 2023
10:30 AM - 11:20 AM CT
Location
Hybrid
Type
Market Regulation
Description

Whether you’re filing a Market Conduct Annual Statement (MCAS) as a company or receiving an MCAS as an insurance regulator, you need to know what is required to be filed. Attend this session to learn more about this important task.

Speaker
Teresa Cooper (NAIC)
Randy Helder (NAIC)
Audience
Public
Continuing Education
DRC, CPE
How Infrastructure and Private Equity Investments Affect the Underwriting Portfolio - Insurance Summit 2023
How Infrastructure and Private Equity Investments Affect the Underwriting Portfolio
Date
September 13, 2023
10:30 AM - 11:20 AM CT
Location
Hybrid
Type
Policy Research
Description

Socially responsible investments have sparked controversies, and this session explores how insurance firms can benefit from investing in environment, social, and governance (ESG) initiatives, despite any potentially negative outcomes of these types of investments.

Speaker
Patrick Cho (NAIC)
Audience
Public
Continuing Education
DRC, CPE
The Why and How of Insurance Fraud (2023 Research Study) - Insurance Summit 2023
The Why and How of Insurance Fraud (2023 Research Study)
Date
September 13, 2023
10:30 AM - 11:20 AM CT
Location
Hybrid
Type
Antifraud
Description

Why do persons who otherwise would not commit theft or similar criminal acts engage in and even support insurance fraud crimes? The reasons may shock you and could be a warning call for an onslaught of insurance fraud in the coming decades.

Speaker
Matthew Smith (Insurance Fraud)
Audience
Public
Continuing Education
DRC, CPE
TableTalks - Insurance Summit 2023
TableTalks
Date
September 13, 2023
12:15 PM - 12:45 PM CT
Location
In-person
Type
General
Description

Join small group TableTalk discussions facilitated by subject-matter experts (SMEs), held during the lunch break. These casual conversations, where you can connect and learn with your peers, are available for in-person attendees only. 

  • Diversity, Equity, and Inclusion (DE&I): Drive Inclusive Change with Intention and Influence
  • Disability is Diversity
  • Leading with Authenticity
  • Network Adequacy
  • Online Premium Tax for Insurance (OPTins)
  • SERFF Modernization
  • State Based Systems (SBS)
  • Insurance Consumer Privacy Protection Model Law #674
Speaker
Audience
Public
Continuing Education
N/A
Unleash Your Curiosity - Insurance Summit 2023
Unleash Your Curiosity
Date
September 13, 2023
1:00 PM - 1:55 PM CT
Location
Hybrid
Type
General
Description

This session will revolutionize the way you look at innovation and curiosity. Diana Kander has spent her career challenging assumptions and asking thought-provoking questions. A serial entrepreneur who entered the U.S. as a refugee at the age of 8, she thrives on helping audiences understand they can experience tangible progress if they learn how to ask better questions. She will walk you through specific ways to boost innovation and create an agile approach to your day-to-day work.  

Speaker
Diana Kander, New York Times Best-selling Author and Innovation Consultant
Audience
Public
Continuing Education
N/A
Deconstructing Advanced Models - Insurance Summit 2023
Deconstructing Advanced Models
Date
September 13, 2023
2:15 PM - 3:30 PM CT
Location
Hybrid
Type
General
Predictive Analytics
Description

This session will provide an overview of advanced models used for insurance rating, specifically focusing on property/casualty (P/C) examples. It will also explore specific issues identified through the NAIC rate model review process, such as convolutional neural networks, non-standard modeling techniques, minimum bias procedures versus generalized linear models (GLMs), expense models, and survival models. This session will not only introduce and explore these modeling techniques, but also it will serve as an opportunity for regulators to exchange ideas, voice their concerns, and ask questions.

Speaker
Dorothy Andrews (NAIC)
Kris DeFrain (NAIC)
Sam Kloese (NAIC)
Roberto Perez (NAIC)
April Yu (NAIC)
Audience
Regulator Only
Continuing Education
DRC, CPE
Accessing and Using Data in the NAIC Enterprise Data Warehouse - Insurance Summit 2023
Accessing and Using Data in the NAIC Enterprise Data Warehouse
Date
September 13, 2023
2:15 PM - 3:30 PM CT
Location
Hybrid
Type
Market Regulation
Description

This session will explore data hosted in the NAIC Enterprise Data Warehouse, including the Complaints Database System (CDS), Regulatory Information Retrieval System (RIRS), and Market Conduct Annual Statement (MCAS).

Speaker
Teresa Cooper (NAIC)
Angela Hamilton (NAIC)
Kyle Lichtenberger (NAIC)
Audience
Regulator Only
Continuing Education
DRC, CPE
Wildfire Panel—How Catastrophic Loss Activity Affects Property Insurance Markets - Insurance Summit 2023
Wildfire Panel—How Catastrophic Loss Activity Affects Property Insurance Markets
Date
September 13, 2023
2:15 PM - 3:30 PM CT
Location
Hybrid
Type
Policy Research
Description

Significant loss events cause market contraction. Insurers and insurance regulators can manage the disruption through proactive engagement and advanced planning. The Marshall Fire in Colorado is a model example of how significant loss events can cause market contraction, but thoughtful planning and proactive research can reduce the risk of insolvency and maintain a healthy insurance market. This session will identify how resilience can be built into the recovery process, which is especially effective when the loss is fresh on everyone’s mind.

Speaker
Anne Cope (IBHS)
Matthew Nielson (RMS)
Vincent Plymell (Colorado Division of Insurance)
Jeff Czajkowski (NAIC)
Jennifer Gardner (NAIC)
Audience
Public
Continuing Education
DRC, CPE
Indemnity Insurance Company Fraud Case - Insurance Summit 2023
Indemnity Insurance Company Fraud Case
Date
September 13, 2023
2:15 PM - 3:30 PM CT
Location
Hybrid
Type
Antifraud
Description

This session will provide a fraud case concerning indemnity insurance. The presenters will provide a first-hand experience on the degree of fraudulent activity that took place and the efforts it took to bring these bad actors to justice.

Speaker
James Black (Black & Gerngross, PC)
Jeffery B. MiCeli (Black & Gerngross, PC)
Audience
Public
Continuing Education
DRC, CPE
International Efforts Against Insurance Fraud - Insurance Summit 2023
International Efforts Against Insurance Fraud
Date
September 13, 2023
3:55 PM - 4:45 PM CT
Location
Hybrid
Type
Antifraud
Description

This session will look at the challenges the industry is encountering at an international level and how the U.S. can collaborate with international partners to combat insurance fraud.

Speaker
Commissioner Navarro (Delaware Department of Insurance)
Armond Glick (Utah Department of Insurance )
Geoffrey Keah (AmTrust Financial)
Matthew Smith (Coalition Against Insurance Fraud)
Frank Sztuk (Delta Group)
Audience
Public
Continuing Education
DRC, CPE
Crisis Communications: How to Be Your Best on the Worst Days - Insurance Summit 2023
Crisis Communications: How to Be Your Best on the Worst Days
Date
September 13, 2023
3:55 PM - 4:45 PM CT
Location
Hybrid
Type
Communications
Description

Commissioners, leaders, and their communications teams work hard to build and burnish an organization’s reputation. But years of work can evaporate in a moment of crisis if you are unprepared. In this workshop, Dean Davison will help you understand the nature of crisis situations and current trends; identify and prepare for the most likely scenarios your team and department will face; learn to advise your leaders in the midst of a crisis situation; and maintain credibility with key stakeholders.

Speaker
Dean Davison (Davison Strategic Communications)
Audience
Public
Continuing Education
DRC, CPE
Auto Insurance Ratings and Social Justice Issues - Insurance Summit 2023
Auto Insurance Ratings and Social Justice Issues
Date
September 13, 2023
3:55 PM - 4:45 PM CT
Location
Hybrid
Type
Cybersecurity Data and Technology
Policy Research
Description

The research literature has been silent on consumer attitudes toward the rating variables insurers use to determine auto insurance premiums, until now. This session will present new research that examines consumer attitudes toward the relevance to risk of certain third-party data variables and the propensity of consumers to complain about variables deemed irrelevant. 

Speaker
Dorothy Andrews (NAIC)
Audience
Regulator Only
Continuing Education
DRC, CPE
Understanding the new Consumer Privacy Protection Model Law - Insurance Summit 2023
Understanding the new Consumer Privacy Protection Model Law
Date
September 13, 2023
3:55 PM - 4:45 PM CT
Location
Hybrid
Type
Market Regulation
Description

This session will provide an overview of the development and key elements of the Insurance Consumer Privacy Protection Model Law (674).

Speaker
Cynthia Amann (Missouri Department of Commerce and Insurance)
Damon Diederich (California Department of Insurance)
Katie Johnson (Virginia Bureau of Insurance)
Audience
Public
Continuing Education
DRC, CPE
Harness Your Power: Drive Inclusive Change with Intention and Influence - Insurance Summit 2023
Harness Your Power: Drive Inclusive Change with Intention and Influence
Date
September 14, 2023
8:00 AM - 9:00 AM CT
Location
Hybrid
Type
Diversity Equity and Inclusion
General
Description

Power. It’s often invisible, and vastly misunderstood. Join us for a thought-provoking conversation as we uncover the truth about power dynamics and explore how each of us can use our unique power to drive positive change.

Speaker
Angela Cooper (Mindpower Strategic, LLC)
Audience
Public
Continuing Education
The Advancement in Technology and Innovation for Detecting and Preventing Insurance Fraud - Insurance Summit 2023
The Advancement in Technology and Innovation for Detecting and Preventing Insurance Fraud.
Date
September 14, 2023
9:10 AM - 10:00 AM CT
Location
Hybrid
Type
Antifraud
Description

Over the years, the insurance industry and fraud fighters have sought new innovation and expand new technologies to aid in the increasingly complex fight against fraud. Now, with advancement in artificial intelligence, analytics, and data transformation, it’s no longer about access to data, it’s about utilizing technology to effectively identify, investigate and prevent fraud before losses occur. Understanding data, technology, and innovation in context to drive meaningful insights is essential to anti-fraud operational efficiency, risk assessments, and decision-making intelligence.

Speaker
Alan Hanskins (Quantexa)
Audience
Public
Continuing Education
DRC, CPE
Artificial Intelligence and Public Relations—Part I - Insurance Summit 2023
Artificial Intelligence and Public Relations—Part I
Date
September 14, 2023
9:10 AM - 10:00 AM CT
Location
Hybrid
Type
Communications
Description

Nearly everyone is talking about artificial intelligence. Is it a tool that should be embraced? Is it a job killer for writers? In this two-part session, attendees will learn how to best use AI to help the field of public relations.

Speaker
Michael Smart (Michael Smart PR)
Audience
Public
Continuing Education
DRC, CPE
A Discussion of Network Adequacy and Preliminary Results from the CIPR Project - Insurance Summit 2023
A Discussion of Network Adequacy and Preliminary Results from the CIPR Project
Date
September 14, 2023
9:10 AM - 10:00 AM CT
Location
Hybrid
Type
Policy Research
Description

The federal Affordable Care Act (ACA) requires qualified health plans (QHPs) that are offered to individuals and small businesses through the marketplace exchanges to provide timely access to within network health care. This session will begin with a brief description of a long-term Center for Insurance Policy and Research (CIPR) research project on network adequacy. Presenters will then describe the concept of network adequacy, related regulations, and its importance to consumers. Presenters will follow this discussion with various visual statistics and analytical results on network adequacy across the U.S.

Speaker
Kelly Edmiston (NAIC)
Paula Harms (NAIC)
Audience
Regulator Only
Continuing Education
DRC, CPE
Artificial Intelligence and Public Relations—Part II - Insurance Summit 2023
Artificial Intelligence and Public Relations—Part II
Date
September 14, 2023
10:30 AM - 11:20 AM CT
Location
Hybrid
Type
Communications
Description

Nearly everyone is talking about artificial intelligence (AI). Is it a tool that should be embraced? Is it a job killer for writers? In this two-part session, attendees will learn how to best use AI to help the field of public relations.

Speaker
Michael Smart (Michael Smart PR)
Audience
Public
Continuing Education
DRC, CPE
Using Artificial Intelligence to Enhance Insurance Product Review in SERFF Modernization - Insurance Summit 2023
Using Artificial Intelligence to Enhance Insurance Product Review in SERFF Modernization
Date
September 14, 2023
10:30 AM - 11:20 AM CT
Location
Hybrid
Type
Market Regulation
Cybersecurity Data and Technology
Description

Artificial intelligence (AI) and machine learning (ML) technologies cannot replace the expertise and experience of seasoned insurance staff, but these technologies can enhance review processes. Using AI and ML to supplement these processes improves consistency, reduces manual and repetitive tasks, and speeds up review, allowing knowledge workers to do knowledge work. Attend this session to learn how the System for Electronic Rates & Forms Filing (SERFF) modernization project is implementing these technologies to aid product review.

Speaker
Rebecca Nichols (Virginia Bureau of Insurance)
Bridget Kieras (NAIC)
Audience
Public
Continuing Education
DRC, CPE
Pharmacy Benefit Manager Reforms: Opportunities and Challenges - Insurance Summit 2023
Pharmacy Benefit Manager Reforms: Opportunities and Challenges
Date
September 14, 2023
10:30 AM - 11:20 AM CT
Location
Hybrid
Type
Policy Research
Description

Pharmacy benefit managers (PBMs) have received lots of attention in recent years on the state and federal levels, and strategies for reform have varied. In this session, NAIC/Center for Insurance Policy and Research (CIPR) research fellow Joey Mattingly will share insights from his work, which studies the potential impacts of reforms to help inform future decision-making on PBM-related public policy.

Speaker
Joey Mattingly, PharmD, PhD, MBA (University of Utah, NAIC/CIPR Research Fellow)
Audience
Public
Continuing Education
DRC, CPE
Lead Generators - Insurance Summit 2023
Lead Generators
Date
September 14, 2023
10:30 AM - 11:20 AM CT
Location
Hybrid
Type
Antifraud
Description

Take look at the steps being done at the NAIC concerning the use of lead generators for sales of health insurance products.

Speaker
Martin Swanson (Nebraska Department of Insurance)
Audience
Public
Continuing Education
DRC, CPE
Tips and Tricks: Financial Records and Fraud Investigations - Insurance Summit 2023
Tips and Tricks: Financial Records and Fraud Investigations
Date
September 14, 2023
11:30 AM - 12:20 PM CT
Location
Hybrid
Type
Antifraud
Description

Learn how a standardized financial investigative checklist is used to jump start and enhance investigations. The session will cover the benefits of Suspicious Activity Reports and Currency Transaction Reports – what they indicate and next steps.  The Sober Home Initiative will show how insurance fraud led to charges of Money Laundering, Structuring Financial Transactions, and forfeiture charges as well as the change to the anti-kickback statute to include private insurance. 

Speaker
Shaun Oneill (Prism Investigations)
Audience
Public
Continuing Education
DRC, CPE
Cybersecurity Series: Is the Insurance Sector a Target 3.0? - Insurance Summit 2023
Cybersecurity Series: Is the Insurance Sector a Target 3.0?
Date
September 14, 2023
11:30 AM - 12:20 PM CT
Location
Hybrid
Type
Cybersecurity Data and Technology
Policy Research
Description

What does the data tell us about how attacks on the insurance sector of the financial services industry are trending and why? This session builds on insights last shared in 2022.

Speaker
Patrick Cho (NAIC)
Jeff Czajkowski (NAIC)
Paula Harms (NAIC)
Audience
Regulator Only
Continuing Education
DRC, CPE
How to Use Instagram Reels to Effectively Market on Social Media - Insurance Summit 2023
How to Use Instagram Reels to Effectively Market on Social Media
Date
September 14, 2023
11:30 AM - 12:20 PM CT
Location
Hybrid
Type
Communications
Description

Instagram is no longer a photo-sharing app. With the algorithm favoring reels, how can you succeed in getting your message across? The session will show attendees how to create reels and use video to engage an audience to get their messages across.

Speaker
Christine Morton (Morton Marketing)
Audience
Public
Continuing Education
DRC, CPE
Health Insurance Hot Topics - Insurance Summit 2023
Health Insurance Hot Topics
Date
September 14, 2023
11:30 AM - 12:20 PM CT
Location
Hybrid
Type
Market Regulation
Description

This session will discuss federal health insurance hot topics, such as pharmacy benefit manager (PBM) federal legislation; short-term, limited-duration (STLD) plan regulations; and more.

Speaker
Brian Webb (NAIC)
Audience
Public
Continuing Education
DRC, CPE